Travel with Confidence

The benefits of traveling by private jet have become more desirable as the world reopens to travel. Fewer people per plane, a more controlled environment, smaller airports, private or expedited customs and immigration, and the ability to make changes and pivot up to the last minute are all hallmarks of traveling by private jet.

Our cross-functional internal team, in weekly consultation with our expert physicians at Boston MD, continues to develop and refine our health and safety operations based on evolving best practices.

Screening & Monitoring

For our group jet expeditions, our on-trip physician will be screening and monitoring guest, staff and flight crew health throughout the trip, from before departure through the return. There will be daily monitoring of guest and staff health. Testing, as required by destinations on the trip, will be administered by our private physician.

Hygiene Hypercare

We are implementing additional cleanings and hygiene protocols aboard our private jet. In addition, our new jet has one of the most up-to-date, hospital-grade air filtration systems that renews the cabin air every two to three minutes and removes 99.9% of particles, viruses and bacteria.

We are working with our luxury hotel partners and in-country associates to ensure that their hygiene standards and practices meet our elevated requirements. Personal hygiene kits, developed by Boston MD, will be distributed to guests at departure and will be refreshed throughout the expedition.

Standards and Practices

The situation with COVID-19 is evolving and fluid. We will follow guidelines as outlined by the Centers for Disease Control and Prevention (CDC) at the time of trip departure, as well as adhere to any additional practices required by the countries we are visiting. Some of the practices, depending on the situation at the time of departure, might include social distancing and/or mask usage.

Destination Monitoring & Flexibility

We will be monitoring destinations throughout the trip via expert third parties, in-country partners, and our proprietary disease prevalence and trends data tool. If we find there is an increased risk in any of the countries we are scheduled to visit, we have the ability to change the itinerary as needed, even while on the trip. That is the beauty of private jet travel.

Guest Responsibility

Travel is a wonderful privilege and with it comes a responsibility when being welcomed into other countries. Guests are expected to adhere to the standards and practices in place at the time of travel, for their own health as well as the health of others.

Our Pledge

As global travel continues to be affected by the spread of COVID-19, we want you to know that doing the right thing by our guests is our guiding light. Please don’t hesitate to call us at 1-844-756-2651 with any questions or concerns.

*Book With Confidence & Future Travel Credit: 

To provide you with flexibility for your travel plans, TCS provides a “Book With Confidence” flexible cancellation policy whereby you can cancel your booking for any reason six months prior to trip departure date and receive a partial refund and a nonrefundable future travel credit (“FTC”), without incurring any per person cancellation fee. After six months prior to trip departure date, TCS’s standard cancellation and refund policy above shall apply. Only those customers who submit a signed reservation form by December, 31, 2020 for their trip and submit 50% of the double occupancy trip price at time of deposit are eligible for the “Book With Confidence” flexible cancellation policy. Once eligible, you may cancel the trip (“Cancelled Trip”) and receive a refund to be processed 60 days prior to the trip departure date valued at 90% of your trip deposit with the ability to apply the remaining 10% nonrefundable portion of the deposit of your Canceled Trip as an FTC towards the purchase of a future TCS trip (“Future Trip”). Usage of FTCS and other credits for future travel cannot exceed 40% of the total trip price. The FTC can be redeemed on Future Trips departing within two years of cancellation deadline. The FTC is transferrable but there are no refunds or future credits for unused FTCs not redeemed. FTC cannot be redeemed for cash or cash equivalent. All other terms and conditions of the Future Trip, including TCS’s standard cancellation and refund policy, will apply. No credit will be given for pre/post packages purchased through TCS (these are subject to the terms and conditions of the individual supplier).