Luggage is limited to two bags per person. The maximum weight per suitcase is 50 pounds (22 kg). All suitcases will be stored in the hold of the jet during our flights. You may also bring one carry-on bag per person, plus a camera bag or purse. All carry-on items must fit in the overhead bin. Please note that in some destinations you will need to carry your items up the jet stairs.
A dedicated journey staff member handles your luggage throughout the journey. In many destinations, our staff will transfer your luggage directly from the plane to your hotel room. In others, you may be required to walk your bags through customs before handing them over to our staff, but we take over from there. Secure vehicles accompanied by a dedicated journey staff member are used to transfer luggage between the airport and the hotel on arrival and departure. Often, your bag will be in your room by the time you’re checked into the hotel.
