Frequently Asked Questions
Find answers to the questions we hear most often about planning, booking and traveling with us.
About TCS
- What is the difference between TCS private jet expeditions and custom private journeys?
- How does TCS support sustainable and responsible travel?
- What is your sustainability and environmental impact policy?
- What is the Four Seasons Private Jet partnership with TCS?
- Does TCS offset carbon emissions for the private jet?
- Does TCS partner with National Geographic or other organizations?
Booking
Cancellation Policy
Price & Inclusions
Solo Travelers
Destinations
Africa
- What is the accommodation style during the safari portions of Iconic Africa?
- Are there malaria risks in Africa and how do you mitigate them?
- What is the best time of year for wildlife viewing on Iconic Africa?
- Do I need vaccinations for the Africa expedition?
- Is the mountain gorilla trek on Iconic Africa physically demanding?
- What animals will I see on safari during Iconic Africa?
- What is the Iconic Africa focused on?
- How close will I get to the gorillas during the trek?
- Can I visit Victoria Falls on Iconic Africa and what should I expect?
- What cultural experiences are included in Iconic Africa?
Around the World
Asia
- What are the key Buddhist cultural sites on Tibet and South Asia?
- What is Sigiriya Rock Fortress and will I climb it on Tibet and South Asia?
- What is the Tibet and South Asia itinerary overview?
- Are there dress code requirements for temple visits?
- What is Sri Lankan cuisine like and what will I eat on Tibet and South Asia?
- What is the climate like on Tibet and South Asia?
- Will I visit a tea plantation on Crossroads of Civilization?
- What wildlife can I see in Yala National Park on Edges of the Living World?
Australia & The Pacific
Health & Safety
- What is the procedure if a guest becomes ill and cannot continue the trip?
- Are there malaria risks in Africa and how do you mitigate them?
- Do I need vaccinations for the Africa expedition?
- Is the mountain gorilla trek on Iconic Africa physically demanding?
- Can I bring prescription medications on the trip?
- What if I have a medical emergency during the trip?
- What if I test positive for COVID-19 before or during the trip?
- How do I handle prescription medications and controlled substances internationally?
- Are TCS Trip Leaders trained in wilderness first aid or advanced medical response?
- Can I bring my CPAP machine or other medical devices?
- How do you vet local guides and partners?
- Are there any interviews or applications required to join a TCS trip?
- What happens if weather or political issues disrupt the itinerary?
- What is your policy on pregnant travelers?
- What is the altitude of destinations on the itinerary and how do you manage altitude sickness?
- Are COVID-19 tests required for TCS trips?
- Are there any age-related health screenings required?
- What is your policy on traveling companions who provide care or assistance?
- What if I need special assistance (wheelchair mobility aid) in certain locations?
- What happens if the private jet has a mechanical issue?
- Do you accommodate guests with hearing or vision impairments?
On-trip Experience
Accessibility
- Is the mountain gorilla trek on Iconic Africa physically demanding?
- What is your policy on traveling companions who provide care or assistance?
- What if I need special assistance (wheelchair mobility aid) in certain locations?
- Do you accommodate guests with hearing or vision impairments?
- Do you accommodate service animals on TCS trips?
Accommodations
Dining
- What if I have a severe food allergy (nuts, shellfish, etc.)?
- How do you handle travelers with gluten-free or celiac requirements?
- Can vegetarians and vegans be fully accommodated on all TCS trips?
- What if my dietary restriction is very specific or rare?
- What is Sri Lankan cuisine like and what will I eat on Tibet and South Asia?
- What if someone in my party is a vegetarian and someone else has a gluten allergy?
- How do you handle dietary preferences versus medical dietary restrictions?
- Can I special order meals on the private jet?
- Can I bring my own alcohol on the trip?
Jet Experience
- Can I store valuables in a safe on the aircraft?
- What happens during fuel stops on the private jet?
- Do you provide noise-canceling headphones or amenity kits on the aircraft?
- What is your on-time departure record?
- What is the protocol if severe weather grounds the private jet?
- What is the baggage claim process on the private jet?
- What is the average number of flights on a TCS private jet expedition?
- What is the seating configuration on the private jet?
- Can I consume alcohol on the private jet?
- Can I charge my electronics on the private jet?
- Are there any flight duration limits on TCS private jet trips?
- Are there showers available on the private jet?
Post-trip Experience
Pre-departure
Packing Preparation
- Can I bring prescription medications on the trip?
- How do I handle prescription medications and controlled substances internationally?
- What voltage and plug types will I encounter on international trips?
- Can I store valuables in a safe on the aircraft?
- Can I bring my CPAP machine or other medical devices?
- Are there any prohibited items I cannot bring on the trip?
- What is the climate like during the trip?
- What camera gear do you recommend for wildlife photography?
- What currency should I bring?
- Can I bring binoculars and do you provide them for wildlife viewing?
- Can I bring camera equipment and drones on the trip?
- Are there any religious or cultural sensitivities I should be aware of?
- Can I bring my own alcohol on the trip?
Private Custom Travel
Still have a Question?
No matter where you want to go in the world, how you want to get there or what you want to do once you’re in a destination, discover the perfect journey for you.