“Safety and security have always been a top priority for us,” says Jennifer DuBois, TCS World Travel’s Vice President of Operations. “We’re continually evaluating the safety of each of our destinations and working closely with our partners on the ground to try to ensure that we’re operating the safest expeditions possible.”
So how does it all work? Let’s take a quick survey of the security procedures we take to help keep you safe and comfortable as you travel around the world.
Before You Depart
We take precautions before any expedition to help ensure our guests are safe and secure while in the region. We actively monitor the elements of our programs, including risk profiling new destinations; risk assessing new partners; reviewing existing partners; and staying current on destinations or activities. We also work closely with third party risk assessment companies like Control Risk and International SOS; government entities such as the US State Department and the UK Foreign Commonwealth office; and our local partners in each destination to elevate and evaluate potential travel risk.
In addition to the above, we have a staff member at each destination a few days before the group arrives. This allows us to do a final check on the hotel, restaurants and sightseeing that we have planned for you. If the advance staff member identifies any security concerns, he or she alerts the TCS World Travel staff and works directly with the hotel or in-country agent.
On the Private Jet
Once your trip departs, our aircrew restricts access to the private jet. The doors to the jet will not be opened except in the presence of a member of the flight crew. When the aircraft has been closed down and crew are about to leave, engineers will secure the entry doors, cargo doors and access doors to electronic equipment with tamper-evident security seals.
We also keep close tabs on the bags being stored in the jet. Secure vehicles are used to transfer luggage between the airport and the hotel on arrival and departure. A staff member tags each bag with a guest name and security number, and then the aircrew screens the bags before loading them into the hold. While loading the baggage, the flight crew dispatcher checks bags against the luggage control list provided by a TCS World Travel staff member to make sure that we’ve accounted for every bag.
We stay at five-star or best-available properties around the world that are known for meeting the highest standards in safety, security and food preparation. While you’re out and about, delving into the local culture and experiencing some of the planet’s most incredible destinations, we keep a close eye on security. We work with local authorities to get real-time updates on traffic and road conditions prior to each group departure. Our sightseeing vehicles and guides are in constant communication with each other, and all drivers and guides wear name badges provided by the expedition staff. Drivers stay with the vehicles when they are parked to help ensure security.
Our Commitment to Your Safety
While a lot goes on behind the scenes, security is an enormous part of what we do. “Having a private jet really makes all the difference,” DuBois says. “We have the power to implement the high security standards we require. And we have the ultimate flexibility to make decisions up to the last minute about whether to reroute the trip without having to depend on commercial airline options.”
The bottom line about safety with TCS World Travel is that we worry about it, so you don’t have to.