Our Staff

Meet Our Passionate Team of Travel Experts

With decades of experience and a wealth of expertise, our seasoned experts help you at every step of your journey. Our veteran trip planners create immersive travel experiences that will challenge you, move you and inspire you. After you book, a dedicated guest services manager is available to answer your questions and help you prepare for your upcoming journey. You will travel with an experienced expedition team, who will manage all the logistics of this program, as well as experts from world-renowned organizations who will share their knowledge of the sights, cultures and people we encounter.

Executive Team

As the leader in private jet journeys for more than 25 years, the TCS World Travel executive team represents some of the most experienced travel professionals in the industry.

Shelley Cline

President

Shelley Cline, with TCS World Travel since 1993, is responsible for strategic planning to maintain the company’s position as the world leader in private jet expeditions. As the company continues to grow and innovate, Shelley sees her role as ensuring TCS World Travel retains the culture of operational excellence and superior customer service that sets it apart.

Jennifer DuBois

Vice President of Operations

Jennifer DuBois has over 20 years of experience delivering unforgettable experiences for our guests. Jennifer oversees the overall operation and product development for the TCS World Travel brand and our partners like National Geographic and Four Seasons.

Stephanie Byington

Vice President of Marketing

Stephanie Byington, a 20-year marketing professional, is responsible for expanding TCS World Travel’s traditional and digital marketing strategies, public relations efforts, social media initiatives and partner marketing to drive customer acquisition and retention.

Chris Kollas

Vice President of Sales and Business Development

Chris Kollas is responsible for the company’s revenue, strategic partnerships and account management. Chris has over 20 years of strategic sales experience where he helped build and scale emerging companies both domestically and abroad.

Heather Brown

Vice President of Finance

With 25 years of experience in finance, accounting and project management, Heather Brown is responsible for all financial aspects of company strategy. She also heads up all accounting duties within the company, including planning and budgeting.

Elisabeth Nelson

Managing Director, Luxury Custom Travel

Elisabeth Nelson is responsible for setting the strategy and executing the growth plans and operations for custom travel. She has extensive experience with brands like Starbucks and Bed Bath & Beyond, and ran her own startup in the luxury service sector.

Steve Gomez

Vice President of Technology and Digital Services

Steve Gomez is responsible for the company’s digital and technology strategy. A 20-year technology and digital professional, Steve has experience with marquee brands like Microsoft, T-Mobile, ING Direct and has been a local investor in technology start-ups.

Anne Kerker

Human Resources

As head of Human Resources, Anne Kerker is responsible for all people activities within TCS World Travel. She oversees taking care of our team members, so that our team can then take exceptional care of our guests.

Expedition Staff

Our experienced expedition teams travel with you on your journey to ensure that the logistics of this complex trip run smoothly. They will assist you with activity options, help you make dinner reservations for dine-around evenings, and answer any questions you may have along the way.

Richard Butler

Expedition Leader

One of our most experienced leaders, Richard has led journeys for over 15 years, traveling to some 125 countries across all seven continents. He has taken part in more than 50 private jet trips as expedition leader and advance staff.

Susan Cegavske

Expedition Leader

Susan left the corporate world to pursue her passion for travel and has lived in India, Italy and the Alaskan bush. She has traveled extensively and has been an expedition leader on numerous private jet trips.

Eszter Foldvary

Expedition Leader

Eszter Foldvary began leading expeditions by train, cruise ship and jet all over the world. She led her first private jet expedition in 1993 and has since taken travelers to nearly every continent.

Lynn Garrison

Expedition Leader

Lynn’s twenty-plus years of experience runs the gamut from travel director to safari leader in Africa to logistics expert for Fortune 500 companies. Lynn has served on numerous private jet trips around the world.

Johanne Gordon

Expedition Leader

Johanne Gordon has led over 30 journeys to more than 100 countries on all seven continents. She began her career as shore excursions manager on cruise ships, but her specialty is private jet journeys.

Jill Peacock

Expedition Leader

An avid outdoor enthusiast, Jill has been an international travel director and event coordinator for the past 20 years, working as part of the expedition team at TCS World Travel and scouting new destinations.

Ester Pereira

Expedition Leader

Ester Pereira has led ship expeditions worldwide, and served as expedition leader on numerous private jet trips. She speaks Portuguese, Spanish, French, and Italian, and holds a Ph.D. in Sociology with a special interest in sustainable tourism.

Guest Relations Team

Our Guest Relations team is available to answer any questions you might have before booking a journey. They love to talk to our future guests and share information about our exciting expeditions.

Matthew Greenham

Guest Relations Manager

Matthew has been a part of the guest relations team since joining TCS World Travel in 2015. Originally from Western Australia, he has lived in the U.S. for many years and has extensive travel experience.

Kristina Gordon

Guest Relations Manager

Kristina Gordon has over 25 years of experience in hospitality, travel and sales. One of the highlights of her career was working on Paul Allen’s private yacht, traveling across the Mediterranean, Caribbean and Atlantic.

Scott Leviton

Guest Relations Director

Over his 18 years with the company, Director of Guest Relations Scott Leviton has helped thousands of guests discover their perfect trips. He has traveled to more than 100 countries on all seven continents.

Guest Services Managers

When you book an expedition with TCS World Travel, you are assigned a personal Guest Services Manager who will be your point of contact from then until departure. He or she will guide you through the process of preparing for your upcoming adventure and be available to answer any questions you might have.

Adam Briehl

Guest Services Manager

Since 2013, Adam has had the privilege to get to know and help hundreds of guests prepare for unique travel experiences. The most rewarding part is meeting the guests before they depart—their excitement is always palpable.

Angela Lim

Guest Services Manager

Angela Lim has worked at TCS World Travel since 2014. She works directly with guests, preparing them for their upcoming adventure around the world and ensuring their trip is a comfortable and memorable experience.

Ashley Peterson

Four Seasons Guest Services Manager

Ashley has worked in the hospitality and travel industry for the past nine years, with a background in guest services, catering and event planning. She has visited 24 countries and 19 Four Seasons properties.

Eunice Reynoso

Guest Services Manager

Since January 2017, Eunice has been the main the point of contact for many of our booked guests. She is available during all stages of planning, as a resource for trip information and to answer guest questions.

Jackie Robertson

Guest Services Manager

Jackie assists and supports guests through the entire trip preparation process, from beginning to end. She has been to 15 countries and one of her favorite experiences has been seeing all the animals in the Serengeti.

Chloe Thomas

Guest Services Manager

Chloe is a Guest Services Manager who has been with TCS World Travel for almost four years. She loves preparing guests for their journey by helping them to imagine each destination they will visit.

Lisa Whiteman

Director of Guest Services

Lisa fulfills her passion for ensuring a seamless pre-trip experience for our guests by leading the guest services team. She has traveled for the company in different roles, serving as check-in staff, assistant journey manager and advance staff.

Luxury Custom Travel Consultants

Our in-house travel consultants have deep destination knowledge in hundreds of countries. Through our connections, we are able to provide the kind of special access that goes far beyond ordinary travel agent services.